Effective Date: August 2024

At Allboutsneak, we strive to provide our customers with the best shopping experience. If you are not completely satisfied with your purchase, we offer a refund policy under the following terms and conditions.

1. Eligibility for Refunds

To be eligible for a refund, your item must meet the following criteria:

• The request must be made within 5 to 7 days of receiving the product.

• The item must be unused, unworn, and in its original packaging with all tags attached.

• Proof of purchase (order number or receipt) must be provided.

2. Non-Refundable Items

Certain items are not eligible for refunds, including:

• Items marked as final sale or clearance

• Products that show signs of wear, damage, or alterations

• Gift cards

• Personalized or custom-made items

3. Refund Process

To request a refund, follow these steps:

1. Contact Us: Email us at contact@allboutsneak.com with your order details and reason for the refund request.

2. Approval & Return Instructions: If your request is approved, we will provide return instructions, including the return address.

3. Shipping the Item: You are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service.

4. Inspection & Processing: Once we receive your returned item, we will inspect it and notify you of the refund status.

5. Refund Issuance: If approved, the refund will be processed to your original payment method within 7 to 10 days. Processing times may vary based on your payment provider.

4. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

• Check your bank account or payment method.

• Contact your credit card company, as it may take some time for the refund to be posted.

• If you still have not received your refund, email us at contact@allboutsneak.com.

5. Exchanges

We do not offer direct exchanges. If you need a different item, you must return your original purchase for a refund and place a new order.

6. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 to 14 days of receiving your order at contact@allboutsneak.com with photos of the product. We will provide a replacement or a full refund.

7. Order Cancellations

• Orders can be canceled within 12 hours of placement. After this period, we cannot guarantee cancellations as orders may already be processed.

• If an order has already shipped, you must follow the refund process outlined above.

8. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated effective date.

For any refund-related inquiries, please contact us at: Allboutsneak

Email: contact@allboutsneak.com